Back to Main Site | Welcome Guest

Member List | Register |

   
SpectraStar XT Machine Slowdown Help Needed
Posted: 11 June 2018 04:29 PM

Hello,

We have been seeing some performance lagging on our XT machine. I believe the last time this occured it may have been due to too many sample reading records; is there a way to max export all readings from all channels and then to delete them? If not is there any other reason for why the machine is slowing down?

Thank you

 
Posted: 11 June 2018 07:16 PM   [ # 1 ]

Hello,

Under normal operation, your XT and UScan software should not show any slowdown due to number of samples stored.  Is the slowdown during sample scanning or during sample operations like reporting or editing?

I think it might be best if an ATM discusses this further with you.  Could you please send me an email and I will have someone contact you?

Please included a good phone number for us to call you.

Best regards,
Bob

.(JavaScript must be enabled to view this email address)

 Signature 

Bob Schumann
Directory of Marketing and Product Management
Unity Scientific

 
   
 
‹‹ print reports